Privacy Policy

Effective: 9/8/2025

You’re Not Alone Co respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information. By using our website, making a purchase, or participating in our fundraising efforts, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

a. Personal Information You Provide:

· Name

· Email Address

· Mailing Address

· Phone Number

· Payment Details (processed securely by third-party payment processors)

b. Transaction Information:

· Order history (products purchased, donations made)

· Shipping details

c. Automatically Collected Information:

· IP address

· Browser type and operating system

· Website usage data (pages visited, time spent on site) through cookies and similar technologies

2. How We Use Your Information

· To process and fulfill purchases and donations

· To communicate with you about orders, shipments, or fundraising campaigns

· To send updates, newsletters, and promotional content

· To improve our website and user experience

· To comply with legal, tax, and accounting obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your data in limited ways:

· Payment Processing: With secure third-party payment processors (e.g., Stripe, Paypal, Square).

· Shipping Providers: To deliver merchandise you purchase.

· Service Providers: For website hosting, analytics, or email communication tools.

· Legal Requirements: If required to comply with law, regulation, or court order.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You can adjust your browser setttings to decline cookies, but some features may not function properly without them.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Your Rights

Depending on your location, you may have the right to:

· Access the personal information we hold about you

· Request correction or updates to your information

· Request deletion of your personal information

· Opt out of receiving promotional emails at any time by clicking “unsubscribe” or contacting us directly.

To exercise these rights, please contact us using the information below.

7. Security

We take reasonable measures to protect your personal information. However, no system can guarantee 100% security, and we cannot be held responsible for unauthorized access beyond our control.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website after updates constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or would like to request access, correction, or deletion of your data, please contact us via e-mail at team@yourenotaloneco.org